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Frequently Asked Questions
Everything you need to know before starting your White Hills skincare routine.
White Hills Cream is a 300 g skincare cream that combines gentle exfoliation with hydration. It helps remove dead surface skin cells, improve skin texture, and support a smoother, more radiant, and even-looking complexion with regular use.
The cream helps improve the appearance of skin radiance and evenness while reducing the look of dullness caused by the buildup of dead surface skin cells. It does not change your natural skin tone, and results may vary depending on skin type, area of use, and application method.
Clean and dry the area, then apply an appropriate amount of cream and massage gently in circular motions. Leave it on for approximately 5 to 15 minutes, then rinse thoroughly with lukewarm water.
Skin response varies from person to person. We recommend applying a small amount to an intact area of skin and waiting 24 hours before full use, especially if you have sensitive skin.
The package includes three 300 g jars of White Hills Cream, along with one facial massager featuring EMS technology and LED light therapy.
Delivery times vary depending on the city, shipping provider, and seasonal demand. The estimated delivery time will be shown during checkout, and shipment updates will be sent once the order has been handed over to the delivery company.
Some customers may notice an improvement in skin texture and softness after use. Improvements in radiance and the appearance of an even skin tone generally require consistent use. Results vary depending on skin type, application area, and individual skin response.
It may be used on healthy external skin according to the product instructions. Since facial skin is more sensitive, begin with a patch test, avoid the eye area, and do not apply it to irritated, inflamed, or broken skin.
When treated areas are exposed to sunlight, we recommend including a suitable sunscreen in your daily routine, especially when using exfoliating products or products that support surface skin renewal.
Returns and exchanges are handled according to the policy published on the White Hills store. The product must be unused, unopened, and returned in its original condition with all packaging, seals, accessories, and complimentary gifts included.